Moultrie
Moultrie Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Moultrie reviews show a 2.2 star rating from 62 customers with 24% saying they would likely recommend the brand; the rating distribution is heavily unfavorable and most consumers report dissatisfaction.
Key Takeaways for Future Customers
- Expect mixed product reliability and frequent service interruptions reported by users.
- Be cautious about annual plans since issues with billing and refunds and subscription handling are common.
- Prepare for long waits to reach live support; some customers praise individual reps but many report trouble getting help.
Negative Feedback / Risk Areas
- Frequent Moultrie customer complaints about billing errors and withheld refunds.
- Problems with subscriptions, unexpected charges, and difficulty canceling auto-ship or membership-style plans.
- Wide reports of cameras failing to send pictures, poor battery life, and limited warranty/repair support.
Positive Feedback
Some customers note excellent image quality when the app and hardware work, and individual support agents have resolved issues quickly for certain users.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Moultrie reviews show a 2.2 star rating from 62 customers with 24% saying they would likely recommend the brand; the rating distribution is heavily unfavorable and most consumers report dissatisfaction.
Key Takeaways for Future Customers
- Expect mixed product reliability and frequent service interruptions reported by users.
- Be cautious about annual plans since issues with billing and refunds and subscription handling are common.
- Prepare for long waits to reach live support; some customers praise individual reps but many report trouble getting help.
Negative Feedback / Risk Areas
- Frequent Moultrie customer complaints about billing errors and withheld refunds.
- Problems with subscriptions, unexpected charges, and difficulty canceling auto-ship or membership-style plans.
- Wide reports of cameras failing to send pictures, poor battery life, and limited warranty/repair support.
Positive Feedback
Some customers note excellent image quality when the app and hardware work, and individual support agents have resolved issues quickly for certain users.
Media from reviews
Turn one complaint into a collective action
Clinton, Arkansas
DO NOT BUY FROM MOULTRIE -Billing
- - Subscribed for a year by mistake and cancelled after 30 days.
- - No refund for the remaining term; I will sell the cameras and switch providers.
Terrible billing practices. In error I subscribed for a year of camera use.
Cancelled after 30 days and no refund will given for the remainder of the year. I will sell the cameras and use some one else.
User's recommendation: Use another camera or only pay by the month.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOne of the best to deal with
- - Video of the feeder was required, which I couldn’t provide.
- - Staff guided through alternatives, emailed a shipping label, and a replacement motor shipped.
I'm 80 years old and not very computer savvy with that said the company requirement was to send video of the deer feeder Which I was not capable of doing These videos were necessary to start the warranty proceedings the young lady I was speaking to walked me around other alternatives. Then email me a shipping label to send the old unit back, the company did not wait until they received my feeder motor a replacement motor was sent out the same day UPS Picked up the return item.,
Whoever reads this cannot go wrong dealing with this company.
Little Rock, Arkansas
Can't login to my account
- - I was sent a link asking for credit card info to be charged $5.
- - I paid for another year on 4 cameras.
- - Poor customer service; I won't recommend you.
I have already told you
Sent me to a link wanting my credit card information so I could be charged 5 to talk to a person I will be looking to hit different cameras next year if not before do to this all this because I payed for another year on 4 cameras your customer service just cost you customer and I will not recommend you to no one
User's recommendation: I would not recommend you product to no one because you're customer service is terrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI spoke to a computer and my issue is unresolved. I called Moultrie for an issue with a product I purchased and I had to reply through and email a 3rd party company. I wasn't even sure if it was safe
Yesterday my camera was working; today I am getting a pending check-in for updated settings, and I am 2 hrs away from the camera.
Preferred solution: Speak to an actual person. My issue resolved
Birmingham, Alabama
To stop my proscription
It was a very good experience with them thy are the best company I have used . I have had a good time using them
User's recommendation: Definitely use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vilonia, Arkansas
Junk Camera
Edge 2
Won't take pictures of deer.
Spent hours and hours with customer service.
Customer service is worse than the camera.
- Customer service-lack od
Preferred solution: $0.00
User's recommendation: Never buy
Westland, Michigan
Nothing works like it's supposed to
- - Customer support did not help and calls went unanswered.
- - Camera battery life and photo intervals are inconsistent, even after a replacement.
I see so many comments with issues like mine. No help from Moultrie AT ALL.
Camera battery life never changes and photo intervals never work. It takes pictures sometimes every 2 minutes sometimes every 3 or 5 minutes. Called countless times. Finally they sent me a different camera and it does exactly the same thing.
Now I cant even get through to anyone. And they tell you to push whatever number and they will call back. Liars.
Screw you moultrie go to spy cam or.ANYONE different. Moultrie don't care
User's recommendation: Don't buy moultrie
Houston, Texas
No accountability.
- - Cannot set cameras after 2-3 years.
- - Auto-capture runs every 10 minutes, about 100+ photos daily.
- - Annual plans cannot be canceled after 30 days.
Cannot set cameras after 2-3 years.
Started taking 100 pics or more a day on 1000 pic plan. EVERY 10 MINUTES.
CANNOT stop it
No *** way.
Poor
Poor
Poor
Product control & customer service.
FkmDON'T
Refuse to stop annual plans after 30 days.
Bet they like my money
Fkm
User's recommendation: Don't buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Stole my money
- - Cameras worked for 2 days, then wouldn't turn on.
- - Canceled subscription; charged $50.
- - After removing my card, they wouldn't return it.
Cameras worked for 2 days, then wouldn't turn on. I canceled my subscription.
They then charged me 50. A half month later, after the removal of my card, they would not give it back. It's an awful company, and the equipment they sell is a scam.
It all belongs in the trash can, and they should pay all these poor customers money back. Complete garbage.
- No pros they are just cons
- Theives sell bad product knowingly
User's recommendation: Dont they are trash i literally threw them away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Couldn’t get any help from customer service then on chat site I get shifted some scam app that charged me money and made it look like it was y’all and I had to pay 5 bucks for yall to call me
None of my *** is working I was talking in chat and you fukers may me pay more money for *** all my cameras are paid up to date
- Cost for multiple cameras
Preferred solution: 1st make sure the scammers do not charge my CC ever at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Corbin, Kentucky
Camera tore up
- - One Moultrie camera works, the other doesn't and has no service.
- - Requests repair or replacement.
- - Considering switching brands due to battery drain.
Hi, my name is Isaiah and I currently switched from stealth cell cams to Moultrie this year. I went to put them out and one of them works and one of them does not.
I don't care where you are; it will not pick up any service. I would love to get it fixed or replaced by any chance. If not, I will just switch to a different brand because I've noticed these cameras are draining batteries.
Please just try and help me out. Thanks so much.
- Pros is they take good pics
- Cons they drain my batteries
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct not workin
Bought an Edge 2 dual pack less than a month ago and have had connection issues from day one. The only thing Moultrie can do is cancel my subscription.
- Great customer service
- Produc are junk
Preferred solution: Full refund
User's recommendation: Buy any other brand
Charlotte, North Carolina
When you ask to speak with someone about your account a machine could not help me so much trouble don't have that problem with my other cameras that not Moultrie mobile
When you need to speak with a person who can help that dam machine want to send you else were and that's don't help at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbsolutely best customer service
Very good customer service, best I ever dealt with, always return calls, follow up on every complaint , very nice reps to work with
User's recommendation: Buy from them
Louisville, Kentucky
My camera ain’t got the pictures on it and it’s not working right
I cant get on my Moultrie. The pictures disappeared wont let me know my battery percentage. If we are paying for Moultrie and cant get on it while were paying for it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo make payment
The young lady I spoke with was very helpful this morning and very nice she helped me make my payment. Updating my card. Spoke to me in a very nice manner
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